Please read this Privacy Policy carefully before using this Website.
Privacy Policy Consent
The Website and its Content are owned by WILLOWPATH METABOLIC VITALITY LLC, a Florida limited liability company doing business as Willowpath Metabolic Vitality™ (“Company,” “we,” “our,” or “us”).
The term “Website” refers to www.willowpathmetabolicvitality.com and any landing pages, sales pages, checkout pages, forms, questionnaires, or other public online pages operated by or for the Company that link to this Privacy Policy.
The term “you” refers to the user or viewer of our Website.
This Privacy Policy outlines the types of information we may collect from you while you use the Website and the ways in which we may use, process, store, and disclose that information, including Personal Data as described below.
We will not use or disclose your information except as described in this Privacy Policy, our Website Terms and Conditions, or another applicable agreement you enter into with us. If you become a client or customer, a separate program agreement, membership terms, or other contract will govern your participation in that specific program.
Because the internet and our business may evolve, we may update this Privacy Policy from time to time. If we make a material change, we may notify you by email or place a prominent notice on the Website. We will also update the “Last Updated” date above.
By using the Website or voluntarily submitting information through it, you acknowledge this Privacy Policy.
Information We May Collect
We collect Personal Data so that we can operate our Website, communicate with you, process purchases, and provide the information, products, or services you request. We collect only the information reasonably necessary for these purposes.
Depending on how you interact with the Website, we may collect:
Contact Information
Your name, email address, telephone number, mailing or billing address, or other contact information you voluntarily provide when you join a waitlist or email list, complete a contact form, request information, schedule a call, begin a purchase or enrollment process, or communicate with us.
We may also collect information you voluntarily provide through Website forms or questionnaires, including your goals, current challenges, experiences related to perimenopause or menopause, financial readiness for a coaching investment, and information used to evaluate which Willowpath Metabolic Vitality™ service may be an appropriate fit.
Purchase and Billing Information
When you purchase a product or service, we may collect your name, billing address, purchase details, payment amount, payment status, and transaction information. We may also collect information showing that you began but did not complete a checkout, enrollment, form, agreement signing, or payment process.
Payment information is generally submitted directly to a third-party payment processor. The payment processor may collect your complete payment card or bank information under its own privacy policy and terms. We do not ordinarily receive or store your complete payment card number.
Communications
Information you voluntarily provide when you contact us with a question, respond to an email, request customer support, schedule a call, submit information through a form or questionnaire, or communicate with us regarding a purchase or service.
Email and Communication Preferences
Information regarding your email subscription, communication preferences, email delivery, opens, or interactions when those features are enabled, and your decision to subscribe or unsubscribe.
The information described above is referred to in this Privacy Policy as “Personal Data.”
Providing Personal Data is voluntary. However, if you choose not to provide certain information, you may not be able to receive requested information, join a waitlist, complete a questionnaire, schedule a call, complete a purchase, or use certain Website features.
Other Information We May Collect
Technical and Usage Information
When you use the Website, we and our Website service providers may automatically collect standard technical information, such as your IP address, browser type, and general activity on our Website, to help us operate, secure, and improve the Website.
Use of Cookies
We may use standard cookies and similar Website technologies provided by our Website platform or service providers. Cookies may help us keep the Website functioning, remember preferences, understand traffic, improve performance, maintain security, and support forms and checkout functions. You may disable or manage cookies through your browser settings, though this may affect your experience and some features may not function as intended.
What We Do with Information We Collect
Contact You
We may contact you based on your consent, our contractual obligation to process a purchase or deliver a service, or a legitimate business interest, such as a question you submitted, a waitlist you joined, an incomplete purchase or enrollment process, or an existing customer or client relationship. Marketing emails include a way to unsubscribe. Unsubscribing from marketing messages will not prevent us from sending necessary communications concerning purchases, billing, account security, scheduling, or Program delivery.
Process Payments
We use the Personal Data you provide to process or administer payments through third-party payment processors, which operate under their own privacy policies and terms.
Operate and Improve the Website
We may use information to maintain Website functionality, process form and questionnaire submissions, schedule calls, respond to requests, improve performance, troubleshoot problems, evaluate engagement, protect our systems, and prevent fraud or unlawful activity. We may use information submitted through forms or questionnaires to understand your goals, evaluate potential Program fit, determine appropriate next steps, and provide relevant follow-up communications.
Communicate and Market to You
We may use your contact information to send information you requested, waitlist updates, newsletters, business updates, educational content, and purchase or Program-related communications. You may unsubscribe from marketing emails at any time.
Share Information with Service Providers
We may disclose Personal Data to trusted service providers that help us operate the Website and our business, such as hosting, customer relationship management, forms and questionnaires, email, messaging automation, scheduling, payment processing, data storage, cybersecurity, accounting, or professional services. These providers may access Personal Data only as reasonably necessary to perform services for us. We do not sell or rent your Personal Data.
What We Do with Information We Collect
Contact You
We may contact you based on your consent, our contractual obligation to process a purchase or deliver a service, or a legitimate business interest, such as a question you submitted, a waitlist you joined, an incomplete purchase or enrollment process, or an existing customer or client relationship. Marketing emails include a way to unsubscribe. Unsubscribing from marketing messages will not prevent us from sending necessary communications concerning purchases, billing, account security, scheduling, or Program delivery.
Process Payments
We use the Personal Data you provide to process or administer payments through third-party payment processors, which operate under their own privacy policies and terms.
Operate and Improve the Website
We may use information to maintain Website functionality, process form and questionnaire submissions, schedule calls, respond to requests, improve performance, troubleshoot problems, evaluate engagement, protect our systems, and prevent fraud or unlawful activity. We may use information submitted through forms or questionnaires to understand your goals, evaluate potential Program fit, determine appropriate next steps, and provide relevant follow-up communications.
Communicate and Market to You
We may use your contact information to send information you requested, waitlist updates, newsletters, business updates, educational content, and purchase or Program-related communications. You may unsubscribe from marketing emails at any time.
Share Information with Service Providers
We may disclose Personal Data to trusted service providers that help us operate the Website and our business, such as hosting, customer relationship management, forms and questionnaires, email, messaging automation, scheduling, payment processing, data storage, cybersecurity, accounting, or professional services. These providers may access Personal Data only as reasonably necessary to perform services for us. We do not sell or rent your Personal Data.
Viewing by Others
If you voluntarily make Personal Data available in an area of the Website that other people can view, such as a public comment area, that information may be seen, collected, or used by others. Please use care before posting Personal Data in a public area. Information shared within a private coaching Program or private community is governed by your applicable program agreement and Program rules.
Submission, Storage, Sharing, and Transfer of Personal Data
Personal Data may be stored by us or through service providers that help us operate our Website and business. Personal Data is accessed only by those who help us collect, manage, store, or protect it, help process payments or communicate with you, or have another legitimate business or legal need. Some service providers may store or process Personal Data in the United States or other countries. Their privacy and data protection practices may be governed by the laws of those locations.
Data Retention
We retain Personal Data only as long as reasonably necessary to provide the requested information, product, or service, fulfill a contract, maintain business and transaction records, comply with legal, billing, tax, and accounting obligations, resolve disputes, protect our rights, maintain security, and prevent fraud or misuse. When Personal Data is no longer reasonably necessary, we may delete it, anonymize it, or securely dispose of it.
Confidentiality
We use reasonable care to protect the Personal Data you share with us. We may disclose information when: a team member or service provider has a legitimate need for it; disclosure is required by law, legal process, or court order; disclosure is reasonably necessary to protect the safety, privacy, property, systems, or legal rights of you, another person, or the Company; disclosure is reasonably necessary to investigate fraud, misuse, or a suspected violation of this Privacy Policy, our Website Disclaimer, our Website Terms and Conditions, or another agreement; or you have provided permission.
Passwords and Account Security
Certain Website or customer features may require a username and password. You are responsible for maintaining the confidentiality of your login information, using a secure password, protecting access to your device, logging out after using a shared device, and notifying us promptly if you suspect unauthorized access. If you share your username or password with another person, that person may be able to access your account and Personal Data.
You are responsible for protecting your username, password, and account information. To the extent permitted by law, we are not responsible for loss or damage caused by your failure to protect those credentials. Please contact us at [email protected] if you believe your account has been used without authorization.
How You Can Access, Update, or Delete Your Personal Data
Depending on where you live and the laws that apply, you may have the right to:
Request information about how your Personal Data is being used and request access to certain Personal Data we maintain about you.
1. Request correction or deletion of certain Personal Data.
2. Request that certain processing be restricted.
3. Object to certain uses of your Personal Data.
4. Withdraw consent when processing is based on consent.
5. Request a portable copy of certain Personal Data.
6. Submit a complaint to an applicable privacy authority.
Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.
These rights are not absolute and may be limited by legal, contractual, tax, accounting, security, fraud-prevention, or record-retention obligations. We may need to verify your identity before completing a request. To submit a request, contact [email protected].
Unsubscribe
You may unsubscribe from our newsletters or marketing updates at any time through the unsubscribe link at the bottom of the email, or by contacting [email protected]. We may continue to send communications reasonably necessary for purchases, billing, security, scheduling, account administration, or Program delivery.
Security
We take commercially reasonable administrative, technical, and organizational measures to protect Personal Data from unauthorized access, misuse, alteration, disclosure, or loss. No Website, platform, email system, payment system, or storage method can be guaranteed completely secure. If a security incident requires notice, we will notify affected individuals and appropriate authorities as required by applicable law.
Anti-Spam Policy
We maintain a no-spam policy and provide a way to unsubscribe from marketing emails. We do not intentionally send misleading or deceptive marketing communications. We do not sell or rent your email address. We may disclose it to service providers that help us send communications, maintain contact records, process purchases, or operate our Website as described in this Privacy Policy.
Third-Party Websites and Platforms
The Website may contain links to third-party websites, applications, payment processors, or other services. We are not responsible for the privacy practices, security, content, or activities of third parties. Please review the privacy policies of third-party services before voluntarily providing Personal Data.
Social Media
We may maintain business accounts on third-party social media platforms and use messaging automation service providers to respond to comments, send direct messages, and provide links or information requested by users. We may receive information you voluntarily provide through social media comments, direct messages, forms, or other interactions. The applicable social media platform and messaging service provider may also process this information under their own privacy policies and terms. We use information received through social media consistent with this Privacy Policy.
Children’s Privacy
The Website and our services are intended for individuals who are at least 18 years old. We do not knowingly collect Personal Data from anyone under 18. If we learn that we have collected Personal Data from a person under 18, we will take reasonable steps to delete it unless we are legally required to retain it. A parent or legal guardian who believes a minor has provided Personal Data may contact [email protected].
Notification of Changes
We may update this Privacy Policy when our Website, business practices, technology, or legal obligations change. Changes become effective when the revised Privacy Policy is posted, unless otherwise stated. If a change is material, we may provide notice through email or a prominent notice on the Website.
Data Controller and Processors
For purposes of applicable data protection laws, WILLOWPATH METABOLIC VITALITY LLC d/b/a Willowpath Metabolic Vitality™ is generally the business or data controller responsible for Personal Data collected through the Website. We use trusted third-party service providers to process information on our behalf for technical, operational, payment, communication, storage, and administrative purposes.
Contact Us
Questions, requests, or concerns regarding this Privacy Policy may be sent to:
WILLOWPATH METABOLIC VITALITY LLC
d/b/a Willowpath Metabolic Vitality™
2645 Executive Park Drive, Suite 617
Weston, Florida 33331
Email: [email protected]